Expected rules start date | Voters

Expected rules start date

Heinrich Joubert

Want to be able to set a start date for expected rules so that when a client gives us the start and end date of a trip we can add the schedule in when they tell us instead of having to schedule in to do it on the day they leave.

April 3, 2025

Nick Power

Hi, we are looking for a way to configure location rules for specific dates in the future to prevent unexpected logins from another country when clients need to go to another country for work or holidays. Currently there is no way to add a start date for this. This is causing issues and headaches for our customers and us as it prevents them from working, until we can add in the Location rule. Can you add in this feature please?

kerr gallagher

+1 for this. as others have said customers will provide start dates for trips which we need to have sitting open for weeks at a time

Abigail

This would be great feature! Start date as customers are letting us know in advance!

Patrick Kam

Having a Start and End date for Expected Rule on a staff is common sense. Probably something haven't thought for during product design.
Clients can preset multiple Country Rules in 1 go instead of on the date expected. Consider multiple staffs going to different country every 2 or 3 days - administration headache!
Please do add this feature ASAP - it's a great selling point!
Not just peace of mind that they get security alerts. If they get too much false Alerts or have increased admin workload, they won't like the product as much!

Daniel Cronin

We have this issues allot. Ticket must either be left open until the start date or re-open. A start date filed would be great addition

Canny AI

Merged in a post:

Unwanted access - Schedule start time for exception

Christian Sedd

We have requested our end users ahead of time to advise us on any over seas work travel going forward, but we are getting requests that may be 3,6,12 months in the future. Would be handly if we could add a start /end date for the exception inside of having to reopen the ticket closer to the time.

May 3, 2025

Jessica Loveland

I've seen this requested several times. There may already be a thread where there is an update on this, but I can't find it. This feature is a must for us!

Cameron Brister

We ran into this exact scenario a few weeks ago - we always encourage clients to give us plenty of notice prior to their trip, but we currently either have to wait until closer to time to add the exclusion (hard to schedule internally) or add it early which is not desirable.