Isolation SplashScreen
complete
B
Brody Ertel
Would love to pop a SplashScreen for the end user when host isolation triggers. Make it brandable to the MSP.
"Your machine has experienced a cybersecurity issue and has been isolated from the network. Please call {MSP} @ xxx-xxx-xxxx
This would give the end user information to inform us on, as they will be calling us because they can't access something.
S
Samuel Yousey
Looks like Canny auto merged my post - Does not look like splashscreen customization is available.
Autopilot
Merged in a post:
Isolation Notice Splashscreen
S
Samuel Yousey
On the splashscreen for the isolation notice if there could be a big please do not reboot this endpoint as nearly every time a device gets isolated the client tries to reboot it at least once thinking that'll fix the issue.
R
Runar Verwaal
A customizable message would be great.
So that we could add please do not reboot, but reach out to support on tel:…
A
Adam Ruffolo
I'll add to this, ideally there would be something like: Reach out to your IT Company / Department at email: / phone number for confirmation message as well (should be editable so it's clear if it's internal IT, MSP, third party vendor, etc). Otherwise someone may just power it down due to the message itself saying don't and they think it's a bad actor.
S
Sam Turner
Why was my request merged? This is not related to what I asked for, I requested that we were given variables that could be changed.
My request has not been completed as this still isn't available functionality?
Matthiew Morin (Huntress)
Sam Turner: it looks like Canny automerged it. I'll unmerge it right now, sorry about that!
Here's a link to the original, unmerged idea: https://feedback.huntress.com/feature-requests/p/ability-to-tailor-the-html-file-that-pops-up-when-a-device-is-isolated
S
Sam Turner
Matthiew Morin (Huntress): Thank you for that!
K
Kenny Maurer
Why was my original post merged into a completed one? It‘s not the same. We‘d like an improvement of the existing splashscreen
J
James O'Leary
updated the status to
complete
J
James O'Leary
This feature is now available! When a host is isolated through Huntress, the active user on that host will see a notification letting them know they have been isolated from the network and that they need to contact their IT administrator.
Learn more about the new End User Notifications and get answers to your questions here:
J
James Stull
James O'Leary: Can we customize this screen at all so we can provide our contact details, logo, or any other information or is this a static message?
J
James O'Leary
James Stull: It can not be customized at this time, but we will consider this functionality in a future enhancement
C
Columbus'la Gusikowski'la
Might be the only part of Huntress I am not impressed with!
Troy Cowin
This would be great - i think if it's at the point where the system is isolated for protection then something persistent and basically disabling the functionality of the workstation would be best.
If there's something like cryptolocker trying to run, then any work they do and save is likely to be lost anyway..
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