We have started creating custom queries in the SIEM that alert on detected activity. Currently, we use a service account to send these alerts to our PSA's email connector. The issue is that we have to manually set the company for this alert, which requires digging into the data to find the source.

Ultimately, we would prefer this to be a native PSA integration, similar to how incidents and escalations work right now. However, as a quick solution, can the customer's name be included in the subject line for scheduled SIEM query alerts?