Investigative timeline added to Incidents
future planned
N
Nisarg Desai
Merged in a post:
Combine Incident Alerts
J
James Stull
When an account is compromised, its great that Huntress alerts us automatically. But it creates multiple incidents. Instead, can you please make it so we have a timeline of what happened instead of trying to piece it together through the multiple incidents? Or at least povide a summary report. Makes it a lot easier to communicate to the client.
D
Dan Rens
Having incidents automatically merged, or able to be merged manually, to prevent additional tickets and keep all updates in one report would be great.
James Mason | PMM @ Huntress
future planned
Brad Brown
It would be fantastic if the new info gets posted to the same PSA service ticket as well.