Set email integration for incident reports at the organization level | Voters

Set email integration for incident reports at the organization level

under review

Tara Peterson

Ability to create email integrations at the organization level so incident reports for certain organizations will be sent to them and not the account level emails.

May 20, 2021

Graham Caparulo

need this ASAP. Migrating ITDR customers from another provider. The lack of the SOC doing voice/SMS to Org IT Managers is a non-starter for some customers. For those just wanting email, use your PSA and a workflow to notify your customers.

Matt Horning

WTF. Why is this not in place? This was put in as a request 4 F'n years ago!!!

Richard West

This is needed like yesterday, we need SMS and Voice calls to IT managers etc. We will still deal with the incident as the MSP but we asked for alerts all the time when on boarding customers. Even MD's and FD's have asked.

Hacene Djelid

This should be added sooner rather than later. It will make the Huntress platform more appealing and accessible to more companies that have agreements with MSPs. Thanks!

C P

Yes please

Stuart Crane

It should It should be an existing option by now

Peter Strahan

🙏

Michael Morgan

yes please

Aleksandar Stankovic

Currently last one in line asking for this feature to be enabled. Just finished the chat with support and found out this option doesn't exist yet.

Colin Brophy

This is a feature we absolutely need. Many of our customers have teams that handle T1 and T2 support and they need to be alerted before we do.

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