We are using the billing sync feature to sync into Autotask. There seem to be failures from time to time.

I would also like to be able to send either tickets into a PSA or an email to ensure that we are proactively notified of billing sync issues without needing to come and manually check for sync issues on our sync day each month.

This would also go hand in hand with a previous feature request I made for being able to 'sync now' at customer / product level so that we can test the connectivity between Huntress and PSA and know we've resolved the issue.