Managed Learning set to run for 2 months by default
under review
T
Tabrez Usman
Managed Learning appears to be set to run for 2 months - assigned on first business day and give learners until end of the next month to complete. Whilst it gives learners the opportunity to complete at a longer duration, some businesses prefer keeping the training schedules for monthly cycles as they can report back to their key stake holders on the completion rates on a month-to-month basis
Ideally, we should be able to change the duration to only one month.
Dima Kumets [Product Manager - Huntress]
If you had the option to set a 1 month time to finish, would you expect the learner to have the ability to take the episode past the 1 month cut off or would you be comfortable with the deadline being the deadline?
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John Woodall
Dima Kumets [Product Manager - Huntress]they must be able to complete it after it’s due. Due and able to complete are two different things.
The wording is currently confusing to end users.
M
Mark Curtin
The due date is the due date. After that the training window is closed, they missed the assignment. We have to show compliance every month by the end of the month, so allowing them to take it later kind of misses the mark, and at the end of the year they can't finish the training in the following month/quarter/year. Unless they can take it, but it shows they missed the assigned date, but they shouldn't be able to take it and have it count for that month once the window is past.
Dima Kumets [Product Manager - Huntress]
updated the status to
under review
M
Mark Curtin
For those with compliance requirements who need to finish training in December for the year this presents a challenge. It is a confusing set of notifications for end users who think they have until the end of January to complete when in reality it's due in December, the month in which it is assigned. We should have this flexibility to adjust the configuration for those who require monthly training.
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Paul Williamson
Customisable default due date would be very helpful. The reason is we have manager notifications set and want to keep it all within the month.
Right now to minimise overheads and keep everything automated, we set managers to be notified 45 days before due date if assignments are incomplete. This works for managers, however may be confusing for users who are told they have 2 months, then managers start chasing after 15 days :-)
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John Woodall
Paul Williamson We're going through this very thing. I struggle to understand how Huntress landed on their current schedule. I can't imagine an organization that would use this type of timing & alerts.
It must be due at end of month - and users MUST be able to complete post-due date; else the training is simply skipped - which defeats the purpose!
We cant be alerting managers at 37 days before - and all the communication showing "Due in 37 days" when it's really due in 7 days.
This was supposed to be clean & clear communication - but it's a mess; to the degree we won't be renewing if it's not cleared up.
Other platforms handle this perfectly (KnowBe4 & Infima) - so this is a design issue.