Report Phishing Button
under review
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Dru DuBay
Please please please, make this happen. For users coming from KnowBe4 they are left confused without it. Looks like I may be able to make my own in the meantime using an Outlook Macro (adjusting what someone did in the link below), but it's not ideal.
https://community.spiceworks.com/t/add-a-button-to-outlook-that-will-forward-an-e-mail-to-the-helpdesk-as-a-new-ticket/1005332
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Techs Techsavv
The current configuration for reporting phishing emails is causing confusion among our technicians. When a user marks an email as "not junk," it sends an email that resembles a phishing report, which can be misleading. We would greatly appreciate the addition of a custom button in Outlook, similar to those offered by other vendors, to help streamline this process.
Even if we disable the "report as not junk" setting, it still sends emails when a user clicks "report as not junk."
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Paul Gummerson
We are already using this - configure M365 Defender to forward phishing reports to an internal mailbox, which forwards to a contact (which is the address listed in Huntress to receive reports).
Isn't this documented already?
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TJ Caldwell
We have dozens of clients who have depended on a phishing report button through our previous SAT platform KnowBe4 and are worried about it being removed.
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Tim Byram
We have a few clients requesting this feature. Much easier for users to remember.
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Wendell Tucker
With MS365 they have a Report Junk/Phishing email button that Huntress might be able to 'piggy back' off of to report phishing from MS button to Huntress. Just a thought...
Dima Kumets [Product Manager - Huntress]
under review
We're building some proof of concepts for this now but haven't committed yet.
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Jared Roy
Dima Kumets [Product Manager - Huntress] Adding the for Google would be fantastic as well. Users really do not like having to forward the email.
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Taylor'la Stark'la
We would love this. If the button could either congratulate the users on catching the phish or let them know this is not a training email and a one click option to submit the email to their IT team. Then we get an email with the msg attached for review into our ticketing system.
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Eric Spinney
I agree with the button, it definitely makes it easy for users
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Lezgin Bakircioglu
I would like to see this for gmail
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