Security Awareness Training

We've had customers reach out and ask "what happens" when a user in managed-phishing fails the campaign and gets compromised. It would be nice if the KB could outline in detail from the POV of the user failing and what the Campaign will do next for them. We've had to setup a test environment and fail the phishing-campaign and document manually to provide any guidance.

When users fail a phishing simulation test they are asked to select the reasons why they clicked. Capture these responses for long term reporting, going beyond reporting on just the campaign in question. Use case: Do a "year in review" report to show organizations why their users are most frequently clicking on phishing emails. This can inform strategy around what type of SAT training will be most impactful to their users.