Reporting & Dashboards

The ability to export or pull reports on the data to show the number of vulnerabilities that have been remediated (as found in the previously seen tab) would be great as a client facing tool. Expansion of customized reporting in general would be great, but this is an example of a specific use case.

Starting with Ransomware detections, correlate signals between different Huntress products to uncover suspicious activity, tying compromised identities and endpoints together.

I see quite a few requests for exports on different areas of Huntress dashboards. I think it would be ideal to add this capability to export to excel/csv on all available tables. This could added as an export button next to the filter.

If Huntress detects a firewall is disabled, it would be good if we could have to option to allow Huntress to create a ticket for the client in our PSA, similar to incidents.

I need to export the Huntress Dashboard for use in presentations. Currently, there is no direct way to do this, and taking screenshots is not ideal. It would be beneficial to have a feature that allows for direct export of the dashboard.

We have technicians who rotate on-call shifts and use PagerDuty as our pager system for after-hours support. When a message is left after hours, it automatically pages the on-call technician, as no one monitors the phone lines overnight. We rely heavily on this system to alert us to any incidents. I am surprised that Huntress doesn’t have a more comprehensive solution in place for after-hours support, as others in similar situations might face similar challenges.

I noticed that the monthly report lacks certain information that we previously received from KnowBe4, specifically regarding Replies and Attachments Opened. It would be beneficial to have these categories included in the monthly reports to provide a more comprehensive overview of our phishing campaigns.

Looking for a way to export info for client with hundreds of Enterprise Apps

For auditing and accountability, it would be nice to be able to filter resolved escalations by who resolved them. If you click into an escalation it shows who resolved, but that is hard to audit at scale.

Customers on Starlink are being flagged as accessing from Mexico. SpaceX's IP address range 129.222.0.0/16 seems to trigger this. It would be nice if Huntress could differentiate Starlink IPs. Right now our only options are to whitelist Mexico or simply ignore these alerts. Instead of whitelisting Mexico, it would be nice if we could whitelist an IP range.