Security Awareness Training

We have instructed users to email any email they think is phishing to the phishing@ email address provided by Huntress. However currently there is no reply if the email didn't come from a phishing campaign email. We'd like those that are not succesfull reports of a campaign based phishing email to be forwarded to our support team so we can apply some actions due to it being an actual phish attempt.

Many insurers are requiring that users be enrolled in a service that provides general world/nation events regarding security. Would love to see something like this included in SAT. Setting to important, as the service is sometimes required by insurance. I would envision this being an email based service, where users receive a monthly list of recent events that is prettied up in an alerts. An example of a Threat Alert sent out this week (Week of November 11th) could be the following articles: https://www.bleepingcomputer.com/news/security/googles-mysterious-searchapp-links-leave-android-users-concerned/ https://www.cisa.gov/news-events/alerts/2024/11/07/cisa-adds-four-known-exploited-vulnerabilities-catalog https://www.securityweek.com/cisco-patches-critical-vulnerability-in-industrial-networking-solution/ https://www.securityweek.com/steelfox-miner-and-information-stealer-bundle-emerges/

In my area of the state I am from, there is a large amount Rwandan speakers and businesses. Having support for said language would improve our ability to meet this need.

I'm looking for a dashboard URL I can send to each client so they can view progress of their teams progress.

It would be incredibly useful for Curricula to automatically add Learner licenses as users are added to the platform via our identity provider. By not having an alert that we are out of licenses, it's difficult to know when users aren't being added correctly. If there was an option to allow Curricula to automatically spin up licenses as needed, that would be wonderful.

Add the ability to export a list of accounts (NOT learners) with learner counts for billing reconciliation. Add the ability to sort alphabetically the list of accounts from the account page.

We handle phishing reports over email. The end user sends us the pertinent information, and our ticketing system takes the email and makes a ticket. When it came to integrating Huntress SAT, we had to include our email in the Google group that was sent to our support and curricula phish reporting. All our clients send to this Google group, and it works really well. The problem is that when the users report an email that is not a Huntress phish, we get a ticket from there request, and a ticket from Huntress letting us know that there was a report. The duplicate tickets are quite annoying, especially since the one from Hutnress is assigned to the catch-all organization. I would like to see two options implemented: The ability to turn these alerts off Ticketing system integrations that create a ticket for reported emails instead of notifying us via email. For now, we will likely filter these, or alter our email ticket ingestion to create tickets from the Huntress notification, rather than the direct from user notification. We may also decide to dabble in the Curricula API, but native integrations are always preferred.

It would be great if we could export the accounts page to get a clear picture of who we have in our tenant, and to keep in our documentation.

Some customers we deal with like to have a greater range of reporting that they can utilize.